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Hi there, labestcyprus-gma.
Thank you for posting here in QuickBooks Community and for providing the name of your bank.
Since you've confirmed that the system doesn't show Hellenic bank from the list of banks in QuickBooks, there are a few possible reasons why you're unable to locate the bank. Those are:
If you're unable to find your bank after confirming the required details above, I'd recommend trying other versions of your financial institution that are listed.
Here's how:
If you have tried all the options matching your bank's name and still can't connect, I suggest requesting support for your bank. Please follow the steps below.
For additional information, you can click this article: Find your bank or credit card account when you connect to online banking.
In the meantime, you can manually upload the bank transactions into QuickBooks Online. Please open this article to see the detailed information and steps: Manually upload transactions into QuickBooks Online.
Please refer to this article to view steps on how you can review downloaded bank and credit card transactions by matching or adding them to avoid duplicate entries: Categorise and match online bank transactions in QuickBooks Online.
Please keep in touch with me here for all of your QBO needs. I'll always have your back. Thanks for coming to the Community and take care.
Hi there, labestcyprus-gma.
Thank you for posting here in QuickBooks Community and for providing the name of your bank.
Since you've confirmed that the system doesn't show Hellenic bank from the list of banks in QuickBooks, there are a few possible reasons why you're unable to locate the bank. Those are:
If you're unable to find your bank after confirming the required details above, I'd recommend trying other versions of your financial institution that are listed.
Here's how:
If you have tried all the options matching your bank's name and still can't connect, I suggest requesting support for your bank. Please follow the steps below.
For additional information, you can click this article: Find your bank or credit card account when you connect to online banking.
In the meantime, you can manually upload the bank transactions into QuickBooks Online. Please open this article to see the detailed information and steps: Manually upload transactions into QuickBooks Online.
Please refer to this article to view steps on how you can review downloaded bank and credit card transactions by matching or adding them to avoid duplicate entries: Categorise and match online bank transactions in QuickBooks Online.
Please keep in touch with me here for all of your QBO needs. I'll always have your back. Thanks for coming to the Community and take care.
As an additional option, if you deal with multi currency invoices, you may open a virtual bank account at TW and utilize the bank feeds.
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