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Hi there, info2397. Have you tried searching the bank by different name variation (like "ClearBank" without the space, or just "Clear Bank")? Sometimes the bank is listed but under a slightly different name than expected.
If your bank is not on the list, it means your bank is currently not supported by QuickBooks. To resolve this, you need to submit a request support for your bank.
Go to Bank transactions and click Link account, then copy the bank's URL and paste it in the search box. Click on Request a provider, fill in the boxes and hit on Request.
While waiting for the confirmation of your request, you can Manually upload your transactions in QuickBooks Online.
If you have any additional questions, please don’t hesitate to reach out. We're always here to assist you.
