Hello there, userjunthra-p.
If you're referring to your subscription, I recommend contacting our support team through chat or email. They have the necessary tools to check your account, which we're unable to look into in the Community.
Here's how:
- Click this link: Contact Us.
- Select Search for something else and then enter something about billing and subscription.
- Under Here's how to connect with a QuickBooks expert section, click the Start a Message button or Email.
For more information, you can use this article on how to manage and update payment info for your QuickBooks Online subscription.
However, if you meant something else, you can always leave a reply and help you through it.
Always know the Community is available 24/7 to assist you if you need anything else. Take care!
