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ludhianageneralt
Level 1

WHY NOT SHOW ALL BANK OF DUBAI

 
1 Comment 1
ChristieAnn
QuickBooks Team

WHY NOT SHOW ALL BANK OF DUBAI

Hi there, ludhianageneralt.

 

Currently, not all banks in Dubai are supported by QuickBooks Online. This is because QuickBooks depends on the Financial Institution if they integrate with Online Banking in QuickBooks. That's the reason not all bank of Dubai appears in the system.

 

Once you're unable to see your bank to connect with QuickBooks, I suggest submitting a request to QuickBooks to support your financial institution.

 

Here's how: 

 

  1. Click Banking at the left panel. Then, select the Banking section.
  2. Choose Add account.
  3. Search for the name of your financial institution. If QuickBooks is unable to find your bank, click Still can't find your bank, then enter your bank's name and web address and hit Request.
  4.  If QuickBooks has no bank suggestions you will get the message "Hmm, we can’t find [name of the bank you entered] in our list of supported banks." choose Try these helpful search tips to see a list of helpful tips.
  5. If you’re still unable to find your bank, click Request support for your bank.
  6. Enter your bank's name and web address (URL) in the field provided. Hit Request.

 

For additional information, you can click this article: Find your bank when you connect to online banking.

 

In the meantime, you can download your bank or credit card transactions to manually import them to QuickBooks Online. To see the detailed steps, you can refer to this article: Manually upload transactions into QuickBooks Online.

 

Once your transactions are downloaded, all you have to do is approve the way QuickBooks categorizes them. To learn more about it, you can open this article: Categorise and match online bank transactions in QuickBooks Online. It contains steps about adding, matching, and excluding transactions to name a few.

 

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.