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Hi Lucy,
I want to help you further with this banking concern, but I need some more information to check on this issue. Can you please share what error message are you getting when you try to set the connection for Bank of Ireland? Any additional details will help me.
In the meantime, if you're in rush to get bank transactions in your account for reconciliation, upload them manually. Download the data from your bank then map the transactions in a CSV file. Once it is ready, start importing the file to your QuickBooks Online company. Follow these steps:
When the online banking connection is reconnected, the bank might re-download the transactions that were not fetched before. To avoid any duplicates, exclude them in the For Review tab. Here's how:
Excluded transactions are then moved to the Excluded tab, and won’t be added to QuickBooks or be downloaded again. To permanently delete duplicate entries, put a check mark on them, then hit Delete.
To learn more about mapping and uploading bank entries, see the following article:
I want to make sure this banking concern is fixed. I'll be more than glad to share additional insights and assistance when you need it. Have a wonderful day!
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