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silverfernmarine
Level 1

Accountant logged on to do end of year books, has made major mess invoices open that where closed ages ago, can we timeshift back help ??...

I just don't know what he has done that is the trouble so hard for me to fix..
2 Comments 2
Ethel_A
QuickBooks Team

Accountant logged on to do end of year books, has made major mess invoices open that where closed ages ago, can we timeshift back help ??...

I'm here to help you track the changes made by your accountant, @silverfernmarine.

 

You can use the audit log in QuickBooks Online to check the records of all activities in your account. You can track who modified your books and what they changed.

 

The audit log keeps track of all account activity, including user sign-ins, modifications to QuickBooks settings, additions or deletions of customers, suppliers, or employees, and payroll submissions. QuickBooks records the following in the audit log:

  • The date of any change to your books
  • The name of the user who made the change
  • The type of change or event
  • The name of any customer or supplier related to the change
  • Any original transaction date and amount

The audit log contains events that are accessible for two years.

 

To access the audit log, you must sign in as an administrator. If you can't find it, ask your primary admin.

 

  1. Go to Settings ⚙.
  2. Click Audit log.
  3. Use the fields on the page to choose the appropriate UserDate, or Events filter to narrow the results.

To learn more about the process, check this article: Use the audit log in QuickBooks Online.

 

I'm also adding this article for future reference in recording invoice payments in QuickBooks Online: Record invoice payments in QuickBooks Online.

 

If you have other concerns or follow-up about using the Audit log in QuickBooks Online, feel free to comment below. I'm always ready to provide answers.

Fiat Lux - ASIA
Level 15

Accountant logged on to do end of year books, has made major mess invoices open that where closed ages ago, can we timeshift back help ??...

@silverfernmarine 

Consider having a backup restore app

https://partnerwithus.rewind.com/quickbooks