BadRequest. Details: Object Not Found : Something you're trying to use has been made inactive. Check the fields with accounts, customers, items, vendors or employees

Hello premkantp-elemen!

Thanks for posting here. Allow me to assist you in fixing this prompt message.

QuickBooks Online won't allow you to record transactions with inactive details. It's great that you checked both account and customer status. You also want to verify the items you added to the transaction and its associated accounts. Follow these steps:

1. Go to the Sales menu and select Products and services.
2. Find the item and click on Edit.
3. Review all the accounts. You'll want to update them if needed.
4. Tap Save and close.

Also, if you're linking the transaction to a vendor, make sure they aren't inactive too. Go to the Expenses menu and select Supplier or Vendor. Search the vendor's name and see if there's "(deleted)" that was added to their name cause this means inactive. If so, click the vendor's name, then tap Make Active.

You can check this link on how to get the right data when running the report: Customise reports in QuickBooks Online.

Keep on posting here if you have other concerns. I'll help you!