cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Welcome India customers to our Global Community, find the help you need and connect with other India QuickBooks users on our dedicated India Community pages.
Highlighted
Level 1

Can we connect Korean bank and credit card?

Hello.

We have been using QB online without connecting bank or credit card for now.

I would like to ask what bank accounts QB supports and which country account is available.

Please check if we can connect Korean bank or credit card, for automate process .

 

Looking forward to quick and detailed reply!

Thank you.

3 Comments
Highlighted
QuickBooks Team

Can we connect Korean bank and credit card?

I'd be glad to provide a couple of info and ways to determine if your bank or credit card is supported in QuickBooks Online, @jennyhan.

 

QuickBooks Online (QBO) has no permanent list of supported banks or credit cards since new financial institutions are constantly being added. Here's how to check if they're supported in QBO:

 

  1. Go to the Banking menu (or Transactions menu for the new QBO) at the left pane.
  2. Select Connect account.
  3. Search your bank or credit card using either their respective names or URL.
  4. As long as your bank or credit card appears on the list of search results, you'll know it's supported. Some banks may track how many feeds you have connected to it, so be sure to only log in once you're in your own QBO company.

In case you're unable to find the bank's name, please check its spelling. Also, you can use the name of the issuing bank or use other alternative bank names. To do this, select Request support for your bank, and then enter your bank's web address (URL) in the field provided. Click Request when you're ready.

 

For more info about this, please check out this article: Find your bank or credit card when you connect to online banking.

 

Once successful, you can begin connecting your bank or credit card account to QBO. For the detailed steps, please see Step 1 in this resource: Connect bank and credit card accounts to QBO. 

 

Then, you can categorize and match your entries to ensure they go to the right accounts and prevent any duplicates. In case you run into some problems downloading your transactions or get an error, you can use this article to fix them: What to do if you see an error or transactions won't download.

 

You can count on me if you have more questions about managing your banking in QBO. I'd love to help you some more. Take care and have a great day.

Highlighted
Level 1

Can we connect Korean bank and credit card?

Thank you for detailed information!

We've tried the way you guided but there's no our bank on the list. Unfortunately it's not supported now.

At this point, I wonder what "select  Request support for your bank" means in your reply.

Where can I find and click it?

Highlighted
QuickBooks Team

Can we connect Korean bank and credit card?

It's our pleasure to help, @jennyhan.

 

Let me show you how to send a request to support your bank. 

 

You can find that on the Connect an account page when trying to add a bank account. You'll receive that prompt when we can’t find the bank in our list of supported banks. Check this screenshot: 

 

On the next page, provide the bank information. Click on Request once you're done. 

 

You can check this article for more information: Find your bank or credit card account when you connect to online banking.

 

In the meantime, you can add your bank transactions through the WebConnect process. You’ll have to manually download the transactions from the bank. Then, upload the file to your account.

 

Download bank transactions:

  1. Go to your online banking account to get your file.
  2. Check or follow your bank’s instructions to get a copy of the data and then save on your computer.
  3. Ensure that the data range is at least one day before your oldest transaction to avoid duplicates.
  4. Please take note of the supported file format and size. It should be either a Comma-Separated Values (CSV) or a QuickBooks Online (QBO) file. 
  5. Download your transactions and save the file to your desktop. 

To upload the file to your QuickBooks account: 

  1. Go to the Banking menu and select the bank where you’re uploading the transactions from the Banking tab.
  2. Click the Update drop-down and select File upload.
  3. On the window that appears, click the Browse button and choose the file that you’ll be downloading.
  4. Click on Open, then Next.
  5. Follow the onscreen instructions. Match the columns on the file with the banking fields in QuickBooks, then select Next.
  6. Click on Let's go. QuickBooks will now add the transactions to your account.

Check this article for more information: Manually upload transactions into QuickBooks Online. From here, you can categorise and match and then reconcile the transactions. 

 

Let me know if there’s anything else that I can assist about your bank transactions by leaving a comment below. I’m always here to assist. Have a wonderful day!