We have been using QB online without connecting bank or credit card for now.
I would like to ask what bank accounts QB supports and which country account is available.
Please check if we can connect Korean bank or credit card, for automate process .
Looking forward to quick and detailed reply!
I'd be glad to provide a couple of info and ways to determine if your bank or credit card is supported in QuickBooks Online, @jennyhan.
QuickBooks Online (QBO) has no permanent list of supported banks or credit cards since new financial institutions are constantly being added. Here's how to check if they're supported in QBO:
In case you're unable to find the bank's name, please check its spelling. Also, you can use the name of the issuing bank or use other alternative bank names. To do this, select Request support for your bank, and then enter your bank's web address (URL) in the field provided. Click Request when you're ready.
For more info about this, please check out this article: Find your bank or credit card when you connect to online banking.
Once successful, you can begin connecting your bank or credit card account to QBO. For the detailed steps, please see Step 1 in this resource: Connect bank and credit card accounts to QBO.
Then, you can categorize and match your entries to ensure they go to the right accounts and prevent any duplicates. In case you run into some problems downloading your transactions or get an error, you can use this article to fix them: What to do if you see an error or transactions won't download.
You can count on me if you have more questions about managing your banking in QBO. I'd love to help you some more. Take care and have a great day.
Thank you for detailed information!
We've tried the way you guided but there's no our bank on the list. Unfortunately it's not supported now.
At this point, I wonder what "select Request support for your bank" means in your reply.
Where can I find and click it?
It's our pleasure to help, @jennyhan.
Let me show you how to send a request to support your bank.
You can find that on the Connect an account page when trying to add a bank account. You'll receive that prompt when we can’t find the bank in our list of supported banks. Check this screenshot:
On the next page, provide the bank information. Click on Request once you're done.
You can check this article for more information: Find your bank or credit card account when you connect to online banking.
In the meantime, you can add your bank transactions through the WebConnect process. You’ll have to manually download the transactions from the bank. Then, upload the file to your account.
Download bank transactions:
To upload the file to your QuickBooks account:
Check this article for more information: Manually upload transactions into QuickBooks Online. From here, you can categorise and match and then reconcile the transactions.
Let me know if there’s anything else that I can assist about your bank transactions by leaving a comment below. I’m always here to assist. Have a wonderful day!