cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
Want an expert to help you set up your QuickBooks Online? Find out how: Click here
info@laplayablan
Level 1
posted
‎January 08, 2023 03:44 AM
last updated ‎January 08, 2023 3:44 AM

Hello and thanks for the timely response, I can't open the chart of accounts from the desktop by connecting to QuickBooks online.

Hello and thanks for the timely response, I can't open the chart of accounts from the desktop by connecting to QuickBooks online.
Reply
2 Comments 2
Fiat Lux - ASIA
Level 15
‎January 08, 2023 05:10 AM

Hello and thanks for the timely response, I can't open the chart of accounts from the desktop by connecting to QuickBooks online.

Is it an IIF file?

Reply
MadelynC
Moderator
Moderator
‎January 08, 2023 05:15 AM

Hello and thanks for the timely response, I can't open the chart of accounts from the desktop by connecting to QuickBooks online.

I'm here to share information about why you can't open your chart of accounts from the desktop, info.


The QuickBooks Online (QBO) Windows and Mac desktop apps are no longer supported as of April 20, 2021. You’ll no longer be able to download, receive customer support, or receive software updates and bug fixes after the said date.


No worries, your QBO company isn’t affected by this update. You can continue to access your chart of accounts and other files by logging in through a supported web browser.


Here’s how you do it:

 

  1. Visit qbo.intuit.com.
  2. Enter your login credentials.
  3. Go to the Gear icon or Accounting menu, then select Chart of Accounts.


Here are some resources to help manage your chart of accounts more efficiently in the program:

 


We’re committed to ensuring your success with our products and services. If you need further assistance with your accounts, reach back out right away. I’ll be here to help. Happy New Year!

Reply