We have an investigation currently in place about Arabic sentences not printing on sales transactions. Our product engineers are now prioritizing this so you can get back to your business as soon as possible.
I recommend giving our Customer Care Team a call to add your account details to the list of affected users. This way, you'll receive an update as soon as a fix becomes available.
Here's how you can reach out to them:
Click the Help menu in the upper-right hand corner.
Type in "Talk to a human", then press Enter.
Select Contact Support Team.
Type again Talk to a human and click Contact Support Team.
Choose between Ask the community, or Chat.
Please check out our support hours to ensure that we address your concerns on time.
We're open 24/7 and always ready to assist. I'm looking forward to helping you out in the Community.