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misbahmasood1992
Level 1
posted
‎September 18, 2024 10:16 PM
last updated ‎September 18, 2024 10:16 PM

I am facing an issue in invoices saving?

While creating an invoice i am facing this error again & again (The action could not be completed because another user was creating, editing or deleting a transaction with inventory products at exactly the same time. Please try again in 30 min. If the issue persists, please contact Customer Support)
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1 Comment 1
JoesemM
Moderator
Moderator
‎September 18, 2024 10:50 PM

I am facing an issue in invoices saving?

I can provide simple troubleshooting steps to address this unexpected issue with saving invoices, misbahmasood1992.

 

It can be due to outdated or corrupt cache files in your web browser. Let's access your account through an incognito window to rule out the possibility of a webpage issue.

 

You can refer to these shortcut keys to open an incognito window in all supported browsers:

 

  • Safari: Command + Shift + N
  • Google Chrome: CTRL + Shift + N
  • Mozilla Firefox or Microsoft Edge: CTRL + Shift + N

 

After that, create and save the invoices. If it works just fine, I recommend clearing the cache of your regular browser so you can access QuickBooks with a clean slate. You may also use a different supported one.

 

Additionally, you can browse these references to help manage your sales forms and record customer payments in QuickBooks:

 

 

Don't hesitate to visit the Community if you have other concerns or need further assistance managing your invoices in QuickBooks. I'll ensure your needs are taken care of. 

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