cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here
tharycheav
Level 1

I can type Khmer language in QBO but when print preview or export to PDF it not show Khmer language. Export to Excel is OK. But for Invoice cannot show Khmer. Pls help

I use Khmer Unicode to type in Khmer language. Dont know if QBO not recognize the font.
2 Comments 2
Catherine_B
QuickBooks Team

I can type Khmer language in QBO but when print preview or export to PDF it not show Khmer language. Export to Excel is OK. But for Invoice cannot show Khmer. Pls help

Hello there, tharycheav.

 

QuickBooks Online currently supports Arial Unicode MS, Courier, Helvetica, and Times New Roman fonts for sales form templates. Alternatively, you can use the Language settings of the browser to change the one you're currently using. For Google Chrome, here are the steps.
 

  1. Tap the three-dot icon to select Settings.
  2. Then, click the Advanced link below to access the Languages section.
  3. From there, hit the drop-down for Language to access the Add Language window.
  4. Mark the box for the one you want to use, and then press the Add button.

For other browsers, the following article contains some links on how to update the language settings: Microsoft Forms.

 

You can also use this reference for more details in fixing QuickBooks Online printing issues on browsers for Windows.

 

Keep me posted if you have other questions. Yout take care and have a great day!

tharycheav
Level 1

I can type Khmer language in QBO but when print preview or export to PDF it not show Khmer language. Export to Excel is OK. But for Invoice cannot show Khmer. Pls help

Thank you very much for your help. I tried this already before seeking assistant. The thing is that it show Khmer language properly when typing. Unfortunately, in the Invoice section when print preview, NO khmer showing (meaning Khmer language disappeared) in PDF. I tried to install all the Khmer Unicode font on my window 10 but still not work. I also seek IT at my work place but they could not help on this. I am thinking that this issue is about "Font". Maybe the issue tied between QBO and PDF because when I export other reports to Excel, it shows Khmer properly, except INVOICE that cannot export to Excel rather than PDF. So it cause the PDF issue that not show Khmer.  Really appreciate your help!