Hello there, samueldarsan765-.
I've tried it on my end, and the inventory was decreased. You may be experiencing some browser issue. Let's run some troubleshooting steps to fix it.
To start with, access your QuickBooks account in a private/incognito browser. Then, see if the inventory change. Here are the keyboard keys to open an incognito wind ow:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: ⌘ + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
IIf it's working fine, we'll have to go back to your regular browser and clear the cache to eliminate the junk files. Alternatively, we can use other supported browsers to isolate the issue further.
I've also added this reference for more information in managing your inventory: Set up and track inventory.
I'll be around if you need help with inventory.
