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inversion-elisa00
Level 1

I'd like to get the contact information of customer service

How to create a payment link
2 Comments 2
Chrea
Level 6

I'd like to get the contact information of customer service

Where is your company located?

CarlSJ
QuickBooks Team

I'd like to get the contact information of customer service

I'm here to help you create a payment link, @inversion-elisa00. Setting this up will help you achieve seamless sales transactions.

 

Before we begin, could I confirm if you're referring to creating an invoice link in QuickBooks Online (QBO)? If so, I'd be happy to guide you on how to create one.

 

To get started, kindly follow these steps:

 

  1. Sign in to your QBO account.
  2. Go to the Sales tab and select Invoices.
  3. Select the specific invoice, then select the dropdown option in the Action section.
  4. Click on the Share invoice link.

    share-invoice-link.png

  5. QuickBooks will create a link for that specific invoice. You can copy that link and manually send it to your customers.

 

Additionally, if you prefer to reach out to our Live Support team for assistance, you can easily do so by following these steps:

 

  1. Sign in to your QBO account.
  2. Go to the Help (?) icon on the upper right corner of the page.
  3. Select the Assistant tab to get help from the QB assistant.
  4. If you prefer connecting with a live expert, select the Search tab, then enter Contact Us.
  5. Once the Contact Us button appears, kindly click on it.
  6. Select the Chat with us option to begin the session with the available expert.

 

To learn about the Live Support team's hours of operation, please refer to this article: Get help with QuickBooks products and services.

 

Furthermore, here's a helpful resource once your customer plans to pay your invoices. We need to record the invoice payment and match it to the open invoice for accurate books: Record invoice payments in QBO.

 

We're looking forward to your smooth sales transactions. If you have questions in mind, let us know below. We're here to provide any assistance needed.