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userhajizafar337g
Level 1

I want to clear all data of customer data and vendors data. how to delete this?

 
2 Comments 2
RenjolynC
QuickBooks Team

I want to clear all data of customer data and vendors data. how to delete this?

Hi there, userhajizafar337g.

 

If you want to start from scratch, we have a way to purge your account. This can be possible if your books are less than 60 days old.

 

Note: Please don't use the steps below if you are using the QuickBooks Online Accountant version. This will cause damage to your account that we can't undo. Instead, import a blank QuickBooks Desktop file to start over.

 

Here's how: 

 

  1. Sign in to QuickBooks Online as the master admin
  2. Change the URL from Before: https://...qbo.intuit.com/app/homepage
  3. After: https://...qbo.intuit.com/app/purgecompany
  4. To confirm you want to delete your company data, type Yes.
  5. Select Wipe data.

For books that are 60 days old or older, you'll want to delete the customers and vendors manually.

 

Here are the steps:

 

  1. Go to the Sales or Expenses on the left panel, then select Customers or Vendors tab.
  2. Choose a customer or vendor and click the Edit button.
  3. In the Customer/Vendor information window, select the Make inactive button.
  4. Hit Yes to confirm the deletion.

Otherwise, cancel the current account and subscribe to a new company.

 

You can read this article for more information: Delete your data and start over in QuickBooks Online.

 

If you have additional questions or other concerns, please let me know by adding a reply below. I'll be right here to help you out again. Have a good day!

Fiat Lux - ASIA
Level 15

I want to clear all data of customer data and vendors data. how to delete this?

@userhajizafar337g 

If your account is more than 60 days old, you should open a  new account

https://quickbooks.grsm.io/EU

https://quickbooks.grsm.io/Asia-Pacific