My bank says that it is not possible to connect Quickbooks to UBS in Switzerland. I need to talk to someone.

Connecting with our live support is a breeze, @dougmanuel.com.

You just need to simply click the Help icon within your QuickBooks Online (QBO) account. Let me guide you on how:

1. Click the Help icon. 
2. From the Assistant section, type Talk to a human.
3. Then, enter a brief description of your concern. Example: Connect QuickBooks to UBS in Switzerland. 
4. Click I still need a human and then, Get help from a human.
5. Choose either Chat with us or Have us call you. 

Our live support operating hours are on Monday through Friday from 9:30 AM to 6 PM. To know more, check out this link: QuickBooks Online Support.

Meanwhile, you can also manually upload your bank transactions to QBO using CSV files. To do so, please refer to the detailed steps in this article: Manually upload transactions into QuickBooks Online.

Once transactions are in, you'll now need to categorise and match them in QuickBooks. This process ensures your transactions are under the correct account.

Don't hesitate to post again here if you have further concerns in connecting your bank to QuickBooks. I'm always here to help. Keep safe.