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Glad to see you here in the Community, @ram8.
I'd like to share some insights about the email I'd of our Customer Care Team and on how you can reach our support.
At this time, we don't have a specific email ID for our Customer Care Team. However, we have different ways to reach our support. You can do that through chat or getting a callback from our representatives.
We've recently updated our customer care experience. The best way to contact them is to sign in to your account, select the Help icon on the top right, and then Contact Us at the bottom of the panel. Here's a link that provides complete details about this process along with the operating hours: QuickBooks Online Support.
On the other hand, If you could please provide me with some more details for what you were experiencing, I would be happy to take a look and help get it taken care of.
Lastly, I have here a link that you can visit about some help articles that contains information on how QBO works, together with some troubleshooting steps for its common errors: Everything you need to know in QuickBooks Online.
I'm just a few clicks away if there's anything else you need. I'll ensure you're all set. Wishing you all the best in everything that you do.
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