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Hello there, @Raviraj.
You can review the credit note of the downloaded invoice number to check if it doesn't exceed 16 characters and, make sure it contains letters, digits, hyphen forward slash, i.e. (A to Z, 0 to 9, -, / ). Backward slash (\) is not permitted.
To locate the invoice number, here's how:
However, if the invoice number is correct, let's perform some basic troubleshooting to figure out if the browser is causing the error to happen. We can start by logging into your QuickBooks account through a private browser.
Here are the shortcut keys depending on the browser you're using:
If everything looks fine, return to your default browser and perform a clear cache to remove temporary internet files on your computer. Using a different browser is a good alternative too.
See this article, for more details on how to export data from QuickBooks in the government excel utility template to file GSTR1: How to export QuickBooks data for GSTR1
You can check out these articles in case you encounter an error while exporting a JSON file from the GSTR1 and/or GSTR3B reports in QuickBooks: JSON errors in GSTR1, GSTR3B.
I'm always here for you if you have additional questions, just leave a comment below. Have a wonderful day ahead!
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