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sathish-6
Level 1
posted
‎September 07, 2020 06:22 AM
last updated ‎October 05, 2020 8:14 PM

Sales receipt posted still showing outstanding, went to customer window & posted clear payment, still closing balance is not matching

 
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1 Comment 1
ChristieAnn
QuickBooks Team
QuickBooks Team
‎September 07, 2020 07:23 AM

Sales receipt posted still showing outstanding, went to customer window & posted clear payment, still closing balance is not matching

Hi there, sathish-6.

 

Can you please provide additional information on which specific payment did you create from the customer's window to close the balance? I'd appreciate any further details so I can present accurate information.

 

Please don't hesitate to post again. I'm always here to help you.
 

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