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Level 1

While creating customer we put customer's contact no and e-mail id but this contact no and e mail id don't get reflected on invoice in delhivery address

 
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QuickBooks Team

While creating customer we put customer's contact no and e-mail id but this contact no and e mail id don't get reflected on invoice in delhivery address

I can help you reflect these details on the customer’s invoice delivery address, @sanjay6.


Thanks for reaching out to the Community. I can provide instructions here so the customer's contact number and email id will be displayed.

 

Consider adding this information under Shipping or Billing address when creating their profiles. That way, their number, and email will show up when you hit Print preview and send the event.


Here’s how:

 

  1. Select the Sales menu from the left pane.
  2. Choose Customers.
  3. Select the name of the customer.
  4. Under Customer Details, click Edit.
  5. Enter the email and the number above or below the Street detail.
  6. Press Save.
    Capture.PNG

I’ve attached a screenshot for your visual reference:
Capture.PNG


In case you want to create more personalise invoices, estimates, and sales receipts in the future, you can visit this article about customising sales forms in QuickBooks Online. It gives you tools to create an attractive appearance and layout. You can also import form styles to enhance your brand identity with less effort and time.


I’ll be here if you need further assistance with your invoices. It’ll be my pleasure to help. Have a good one.