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abdus-m-fellowcr
Level 1

Why is a sales receipt after an invoice shows as a sales was double?

 
1 Comment 1
ShiellaGraceA
QuickBooks Team

Why is a sales receipt after an invoice shows as a sales was double?

Thanks for visiting us here today, @abdus-m-fellowcr.

 

I have some information about why your sales were double. An invoice is used when your customer agrees to pay you later. A sales receipt is used when your customer pays you on the spot for goods or services.

 

In your case, you'll want to delete one of these transactions to correct your sales entry. Here's how to delete:

  1. Go to the Sales menu. Then, select the All Sales tab.
  2. Tick the Filter drop-down and change the Type to Invoices or Sales Receipt depending on what you want to delete.
  3. Hit Apply.
  4. Locate and double-click the transaction to open. Scroll down and tap More.
  5. Click Delete. Pick Yes when prompted.

After deleting, go back and check your sales again. Check out this article for details: Difference between an invoice and a sales receipt.

 

If you need help with other QBO tasks, click this link to go to our general topic with articles.

 

Keep me posted if you still have questions or concerns. I'll be around to help. Take care and stay safe.