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SHUAYB--AHMED-GURAY
Returning Member

Billing help needed”

Thank you for clarifying. I understand the standard process. However, I would like to speak with a Billing Specialist or Supervisor because I do not want to pay for the $89/month plan before downgrading. My goal is to keep all of my QuickBooks Online data and subscribe to a lower-cost plan. Please let me know if there is any billing adjustment, discount, credit, or exception available for my account. Thank you for your assistance.
1 Comment 1
RheaMaeH
QuickBooks Team

Billing help needed”

Your QuickBooks Online data stays with your account even if you downgrade to a lower-cost plan, though some features may become limited depending on the plan you switch to.

 

To connect with a live representative who can review your account for adjustments, credits, or exceptions, click the Help icon in the top-right corner of your account.

 

Feel free to return if you have follow-up questions.