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cherisa
Level 1

Can I get assistance in removing all my data on My QBO account. My Company is more than 60 days old and I don't want inactive account. Need new ones. Can you help please?

 
2 Comments 2
Fiat Lux - ASIA
Level 15

Can I get assistance in removing all my data on My QBO account. My Company is more than 60 days old and I don't want inactive account. Need new ones. Can you help please?

Explore this one

https://quickbooks.intuit.com/learn-support/global/manage-intuit-subscriptions/delete-your-data-and-...

 

If you are using QBO Simple Start, you should signup for a new account and cancel the old one.

https://quickbooks.grsm.io/EU

 

LollyNino_C
QuickBooks Team

Can I get assistance in removing all my data on My QBO account. My Company is more than 60 days old and I don't want inactive account. Need new ones. Can you help please?

Hello there, @cherisa. Welcome to Community. 

 

I will help you reset your account in QuickBooks Online.

 

If the data is more than 60 days, you have the option to cancel your account and start a new subscription if you're using QuickBooks Online Plus and Essentials. The system deletes all data entered, and you're unable to restore or reverse them. You can follow the steps below. 

 

To cancel your account:

  1. Select the Gear icon and choose Account and Settings under Your Company.
  2. Click the Billing and subscription tab.
  3. In the QuickBooks section, select Cancel.
  4. Follow the steps to cancel your account. If you use payroll, you should cancel your payroll account too.

 

To start a new one:

  1. Go to https://quickbooks.intuit.com/choose-country/.
  2. Enter the User ID and password.
  3. You can use the same user ID and password you previously had. If you activated payroll in the account, this is the best option for you.

 

Additionally, you can export some of your lists to Excel so you can import them easily to the new company. Take a look at this article for more details: Move your lists to QuickBooks Online.

 

Feel free to add a comment below if you have additional questions about resetting an account. I'm always here to help.