Try opening your QBO account on any private/incognito browser. Make sure you are using a credit card issued in your own country to minimize error.
Welcome to the Community space!
I want to ensure that you can update your billing information in QuickBooks Online (QBO). Let's perform troubleshooting steps to sort it out.
It's possible that QuickBooks may behave unexpectedly due to data issues in your browser. To verify this, try using an incognito or private browser.
To open an incognito window, you can use the following keyboard shortcuts:
If you continue to experience the same result, I suggest using other supported browsers. This will help us identify if the issue is specific to your current browser.
Just in case you want to run financial reports in QBO, feel free to visit this article for guidance: Run reports in QuickBooks Online.
I'm always here to provide further guidance if you have more concerns about updating your billing information in QBO.
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