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userl-langoy
Level 1

Good day. May I request the following billing: 1. February 2020 2. April 2020 3. June 2020 4. September 2020 5. February 2021. These were not on the list from QB

 
1 Comment 1
Rubielyn_J
QuickBooks Team

Good day. May I request the following billing: 1. February 2020 2. April 2020 3. June 2020 4. September 2020 5. February 2021. These were not on the list from QB

Let me guide you on how to request billing information, @userl-langoy.  

 

You can check the billing by signing in to your Intuit account through the Customer Account Management Portal Site (CAMPS) website. This shows all of your QuickBooks subscriptions and your billing history from the previous date period.

 

Here's how:

  1. Log in to My Account and sign in using your Intuit account credentials.
  2. Click View your transaction history under the Payment and Order Activity section.
  3. On the Payment History page, select the Period drop-down and choose a date.
  4. Filter the list by date and time.
  5. Click the Details link next to the payment or refund to see more information.

 

However, if you aren't able to see the billing, I suggest contacting our support team. They'll have advanced tools to pull up your account in a secure environment. Also, they can provide you detailed information about your billing in QuickBooks. 

 

Let me also share this article which provide insights into understanding billing and subscription charges: Understand your QuickBooks Online Subscription Rate

 

Let me know how it goes. I want to make sure everything else is taken care of. Have a wonderful day.