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delbollyoilandga
Level 1

How can I re subscribe

My account is suspended
1 Comment 1
Shania_C
QuickBooks Team

How can I re subscribe

Greetings, delbolly.

 

We are thrilled to have you join our Community space and appreciate your visit to our forum. It is our pleasure to assist with how you can re-subscribe since your account is suspended in QuickBooks Online (QBO).

 

When resubscribing to your QBO account, as the Master Admin or Company Admin, you can update your account's payment information. If you are not either of these, I highly suggest contacting the administrator to have your user rights changed.

 

Furthermore, it is advisable to use the same payment method and billing frequency you used for your previous subscription when resubscribing. Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to Settings ⚙ and select Subscriptions and billing.
  3. Select Resubscribe.
  4. Select the appropriate payment method.
  5. Enter the updated payment and billing information.
  6. Select Resubscribe.

 

For more details about this process, you can always visit this linkHow to resubscribe or reactivate QuickBooks Online.

 

I'm also adding this article to help you find out what to do if your subscription is suspended and you can't use QuickBooks Online: Get help with your suspended subscription.

 

Let me know if you have any other questions about re-subscribing your suspended account in QuickBooks Online. I'll be here to answer your next posts. Take care.