Thanks for reaching out to us , @cherice-lee-yaho.
I want to help you further with reclassifying A/R and A/P in QBO. Before anything else I need some more information so I can guide you with the correct steps of handling this.
Can you please confirm if you're trying to move the excess payment of your Accounts Receivables and apply it to your payables? If so, how did you record the payment in QuickBooks? I need this information so we can proceed.
Usually, we can do this by creating journal entries to transfer balances. For this method, we always recommend that you refer this to an accountant for the accounts to use. Handling account are best assisted by your accountant.
If you don't have one, we can help you find someone to help you. Visit the following link to locate accountants based in the US: https://quickbooks.intuit.com/find-an-accountant/.
However, if you need to reclassify bulk entries, you will need an accountant user to do it for you. Invite the user fist using the steps found in this link. When you're done, have them follow the steps in this article to update any accounts for multiple entries in QBO: Reclassify or move multiple transactions at once.
Kindly update me with the additional details or result by replying to this thread. I'll waiting for your reply and I'm always here to help.
