Hi there, dennis-chung-you.
Welcome back to the QuickBooks Community. I'll be providing details about a debit note and ensure you'll get this in QuickBooks Online by performing an alternative way.
A debit note is usually a commercial document issued by a buyer to a seller as a means of formally requesting a credit note. With this, reflecting or creating directly a debit note on QuickBooks Online is currently unavailable. However, you have the option to use other features in the program to perform steps as a workaround.
If the debit note is created for a customer for expenses incurred on their behalf, I recommend using the Journal option. This way, we will debit the Accounts Receivable (select the customer's name) and credit the Expense Account. When the customer makes the payment for this, record a deposit entry in QuickBooks by selecting the customer name in received from and Accounts Receivable in the account drop down. Also, this debit note entry can be adjusted/added in the future invoice/receive payment entry.
Then, if the debit note is created for the supplier for returning some items, use the Supplier credit. Then, choose the supplier for whom the debit note has to be created. If it is for returning the items purchased, select the Items returned in the Item detail section. If it is for some other reason, choose the appropriate account to be credited in the Account details section. If the supplier pays back, enter a deposit entry in QuickBooks by selecting the supplier name in Received from and Accounts Payable in the Account drop-down.
Lastly, you may refer to this article on how you can manage a customer and supplier's opening balance: How to enter outstanding balances for customers and suppliers.
If you have any other questions about debit notes or other transactions, don't hesitate to click the Reply button below. I'm more than happy to help, dennis-chung-you. Have a good day!
