I am really disappoint with your support team i want to add kerala flood cess no body helping me i will wait for one more day otherwise i will close busoness with you

Hi there, SANTHOSH1982!

Welcome and thank you for taking the time to post today.

I see how important it is for you to add Kerala Flood Cess into your QuickBooks Online company. I'm sharing an article with detailed steps to guide you through the setup. Please check this out: Kerala Flood Cess in QuickBooks.

If you need further assistance, please don't hesitate to go back to this thread. We'll be happy to help you again.

i allready try with that link you are given but i am not abele to under stand so please talk with your support team to call me and give direction how to do it or via smart look  

thank you M.Santhosh

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Hi, SANTHOSH1982.

I can walk you through the steps to help you handle Kerala Flood Cess in QuickBooks. I suggest reaching out to an accountant to seek advice on what account to use in keeping track of these taxes based on your business preference.  

To start, let's create a custom tax agency to track cess:   

1. Log in to your QuickBooks Online account.
2. From the left menu, click Taxes.
3. At the upper-right, click Add tax.
4. Then, select Custom tax.
5. In Tax name, enter Kerala Flood Cess. (Please note that this cannot be changed later).
6. Enter a description for the tax.
7. The Tax name is pulled into the Tax agency name. 
8. Choose the Start of the current tax period as August. 
9. Select Filing frequency and set it to Monthly.
10. Choose the Reporting method as Accrual.
11. Check the option that reads This is Kerala Flood Cess and the This tax is collected on sales box.
12. In Sales rate, enter 1 and leave This tax is collected on purchases. Click Save.

You can go to your Chart of Accounts to the added accounts automatically generated by the system.

You can check out this article for the detailed info on the next steps you'll set up after adding the custom tax: Kerala Flood Cess in QuickBooks.  

The Community is a public forum and I suggest reaching out to our Phone Support Team so they can walk you through setting the tax remotely while the available support channels we have are the Community and Chat.   

1. Sign in to QuickBooks and select (?) Help.
2. In the QB Assistant enter the topic you need help with. You can also enter questions.
3. Select Contact Us to connect with a live support agent.
4. Choose a way to connect with us.

Keep me posted if you have other questions. I'll be here to help. Take care!