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abantcad-gmail-c
Level 1

I don't want system administrator to do auto entry how can I fix this issue. some deleted entries auto appears in the accounts very annoying can i fix this issue?

 
1 Comment 1
Rubielyn_J
QuickBooks Team

I don't want system administrator to do auto entry how can I fix this issue. some deleted entries auto appears in the accounts very annoying can i fix this issue?

Thanks for letting us know about your concern here, @abantcad-gmail-c. Let me share some insight about the entries that auto appears in your QuickBooks Online account. 

 

The System Administration user shows changes made automatically by QuickBooks Online. It could be that these transactions are recurring, added data through bank rules, automatically applied for credits, and added from a third-party app.

 

To verify, I recommend visiting the Audit log section and view the details. This way, you'll be able to identify and track the transaction.

 

Here's how:

 

  1. Go to the Gear icon in the upper-right corner.
  2. Click the Audit log.


     
  3. Filter the information if necessary.
  4. Search for the event in question.
  5. Click View below the History column.

 

I've also attached this article below for additional reference about using the audit log feature: Audit Log.

 

Once confirmed, you can delete those recurring transactions or bank rules if they are not needed. 

 

Meanwhile, you can review this article to help you manage recurring transactions in QuickBooks Online: Create and edit recurring transactions.

 

Stay in touch if you have any other questions about entries that automatically appear in QuickBooks. I'll be happy to help you further. Wishing you and your business continued success.