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glsmittyok
Level 1

i have quickbooks self employed. 2 new icons recently showed up on my desktop, supposedly from quickbooks. one is quickbooks self employed purchase other is qb se upgrd?

Are these 2 new apps on my desktop, Quickbooks Upgrade and Quickbooks Purchase, legitimate? I clicked on Upgrade. It showed a deduction I can take for 2021 Covid.
2 Comments 2
Chrea
Level 8

i have quickbooks self employed. 2 new icons recently showed up on my desktop, supposedly from quickbooks. one is quickbooks self employed purchase other is qb se upgrd?

What icons do you mean? Click the camera icon on the menu to insert image here.

NerbynMaeI
QuickBooks Team

i have quickbooks self employed. 2 new icons recently showed up on my desktop, supposedly from quickbooks. one is quickbooks self employed purchase other is qb se upgrd?

It's vital to exercise attention when you notice new or unfamiliar icons and applications on your desktop, especially those related to sensitive financial software in QuickBooks Self Employed, glsmittyok. To help ensure your system's security and functionality, I'll provide some troubleshooting steps to determine the legitimacy and safety of these new additions.

 

Could you please provide a screenshot of the new, unfamiliar icons on your desktop? This information will enable me to offer a more precise and effective solution that is specifically tailored to your situation.

 

In the meantime, I highly recommend using an alternative browser while you investigate the new icons on your desktop. Troubleshooting with a different browser can help resolve potential issues. To get started, try accessing the site in an incognito or private browser session using the following keyboard shortcuts:

 

  • Google Chrome: Ctrl + Shift + N
  • Safari 11 or newer: ⌘ + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + N

 

Once you have completed the previous steps, attempt to check if the unfamiliar icon is still there. If so, return to your default browser and clear the cache to eliminate any cookies that can be act on the performance of web pages.

 

Additionally, I'll share a reliable article that you can refer to for detailed information on maintaining precise records of your business trips, ensuring they are perfectly synced with your financial management: Automatically track mileage in QuickBooks Self-Employed.

 

Bear in mind, you have a strong support system at your service. The Community is here to assist, respond to your questions, and offer further guidance. We are ready and enthusiastic to help with any QuickBooks-related needs.