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userpatema-nexus
Level 1
posted
‎January 11, 2021 05:49 AM
last updated ‎January 11, 2021 5:49 AM

I made a wrong econcile that I want to undo, I did not find the option to undo, even though I use the company accountant account, can you help me?

 
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1 Comment 1
Charies_M
Moderator
Moderator
‎January 11, 2021 07:00 AM

I made a wrong econcile that I want to undo, I did not find the option to undo, even though I use the company accountant account, can you help me?

I'm glad you made it here for support, userpatema-nexus.

 

If you have QuickBooks Online Accountant, you can easily undo your reconciliation. Let me show you the steps on how to do so:

  1. Go to the Accounting menu.
  2. Select the Reconcile tab.
  3. Click History by account. Then, select the account you want to reconcile and date range from the dropdowns.
  4. Find the reconciliation on the list.
  5. Select View report to open the Reconciliation Report.
  6. Review any discrepancies and changes your client wants to make.
  7. When you’re ready, select the dropdown in the Action column, and then select Undo.
  8. Select Yes and then Undo to confirm.

Read through this article for more information: Undo reconciliation feature is exclusive only in QuickBooks Online Accountant.

 

Otherwise, you'll need to manually edit the transactions within the register to undo the reconciliation. Also, you can do this process all by yourself. Let me show you how:

 

  1. Go to the Accounting menu. Then select Chart of Accounts.
  2. Find the account and select Account history or View register.
    1.PNG
  3. Select the transaction you want to unreconciled.
  4. Click the box with "R" and keep clicking it until the box is blank. This removes the transaction from the reconciliation.
  5. Select Save.
    3.PNG
     

Feel free to read through this article for the entire process on how to undo reconciliation: Undo and remove transactions from reconciliations in QuickBooks Online.

 

In addition to that, you can have these links about the reconciliation process in QBO:

If you run into any issues with reconciling, here's a guide for instructions on how to fix it: Fix issues for accounts you've reconciled in the past in QuickBooks Online

 

In case you'd like to run some financial reports like Profit and Loss or Balance Sheet, you can click the links provided.

 

Lastly, to ensure your books are accurate and to avoid issues when fixing errors in reconciliation, you'll want to double-check it with a professional. If you don't have an accountant, you can find one by clicking on this article: Find an accountant.

 

The Community is always open if you have other questions. I'll be around to help. Have a good one.

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