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bssawantbs
Level 1

I think that monthly payment of 561.27 for 12 months is not going through. change setting to 561.27 * 12 = 6735.24 will pay as one time. talking to wall feel helpless.

 
1 Comment 1
Rose-A
Moderator

I think that monthly payment of 561.27 for 12 months is not going through. change setting to 561.27 * 12 = 6735.24 will pay as one time. talking to wall feel helpless.

I appreciate you checking in with us, bssawantbs. Allow me to help point you in the right direction who can help you check your monthly payment for QuickBooks Online.

 

I'd like to check this for you and get it taken care of myself. However, the Community is a peer user forum, and my access to the tools to check your account is limited.

 

To ensure that this issue is properly taken care of, I'd suggest getting in touch with our QuickBooks Online Support. They have full access to look into your account in a secure environment and check the payment status.

 

All account-related concerns need to be directed to our phone support for security purposes. Please be reminded that our Support Team is available from 6:00 AM until 6:00 PM on weekdays, and 6:00 AM till 3:00 PM on Saturdays. Here's how to contact us:

 

1. Click the Help (?) icon.

2. Choose Contact Us.

3. Enter a  brief description of your situation in the What can we help you with? area, then click Let's talk.

4. You'll be presented with a few options for connecting with Intuit. Select Get a call.

 

In case you want to access your payment history for your QuickBooks Online subscription, just switch the company URL and paste this one: https://qbo.intuit.com/app/paymentHistory.

 

Additionally, I recommend visiting this link: Account Management. These will provide links about managing your QuickBooks Online account, income, expenses, inventory, and running reports.

 

I want to ensure this is resolved for you. Feel free to reply to this post and I'll get back to you. You have a good one.