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kelly-hsiao-xmem
Level 1

I want to cancel this entity ([company name removed]. Taiwan Branch) because we created new one in Taiwan already. This entity is duplicated. Can someone contact me?

 
1 Comment 1
Adrian_A
Moderator

I want to cancel this entity ([company name removed]. Taiwan Branch) because we created new one in Taiwan already. This entity is duplicated. Can someone contact me?

You have me to help you cancel an account, kelly-hsiao-xmem.

 

Let me guide you with these steps:

 

  1. Click the Gear icon, and then select Account and settings.
  2. Go to the Billing & Subscription tab.
  3. In the QuickBooks section, select Cancel subscription or Cancel online. If you're canceling a trial, select Cancel trial.
  4. Continue with the on-screen instructions to successfully cancel the account.

 

Afterward, you'll receive an email that confirms the cancellation. The data will be available for a year, so you can print and export the data needed for your other QuickBooks account.

 

If you want to get in touch with one of our Phone Support agents, you can   Start a chat with them. Here's how:

 

  1. Click the ? Help icon.
  2. Enter Talk to a human.
  3. Enter, I still need a human.
  4. Click Contact Support Team.
  5. Enter a brief description of your concern.
  6. Select, I still need help.
  7. Click Contact Support Team.
  8. Select Start a chat.

 

I've also added this link that has information on getting started with QuickBooks: Help Articles.

 

There you have it, kelly-hsiao-xmem. I'm just around the corner if there's anything that I can help. Keep safe!