Welcome to the Community, Medicosuae. I'm here to guide you in unsubscribing your account in QuickBooks Online (QBO).
The steps for canceling QBO depend on where you signed up for your subscription. If you signed up through a mobile app store, you’ll need to go to your app store to cancel.
Follow the steps below if you purchased your subscription directly from Intuit:
- Open a web browser on your computer, not a mobile device.
- Sign in to QuickBooks Online as the primary or company admin.
- Go to the Gear icon and select Subscriptions and billing.
- In the QuickBooks section, select Cancel subscription or Cancel online.
- If you're canceling a trial, select Cancel your trial.
- Follow the on-screen steps.
Please note that if you're logged in as an admin user and don't see the Subscriptions and billing tab, then you have purchased QuickBooks through a mobile app store. Refer to this article for the steps on how to unsubscribe: Cancel your QuickBooks Online subscription or trial.
Keep in mind that for paid and trial subscriptions, we hang on to your data for one year. This lets you pick up where you left off if you decide to come back. During this time, the file will remain in a read-only state unless you choose to resubscribe or reactivate your account. We delete the data after one year.
Additionally, you can refer to this article about managing your account:
Let me know if you need further assistance in unsubscribing your account, I'm here to lend a hand. Have a great day ahead.
