Let's review what is happening here, st-thomasmorepar.
Duplicates might come from the Banking page or a recurring transaction template. Let's see which one is causing the unidentified postings.
There might be bank transactions that were Added instead of Matched . Here's how to check the transactions:
- Select Banking/Transactions on the left menu and go to the Banking tab.
- Go to the Categorized section and review the transactions.
- You can Undo the incorrectly added bank transaction.
- Go to the For review section and match the bank transaction to the existing one in QuickBooks.
You can also use this link for reference: Categorise and match online bank transactions in QuickBooks Online.
If everything is categorised correctly, we can review the recurring templates. Here's how:
- Click the Gear icon in the upper-right corner and select Recurring transactions.
- Click the Filter button and select Scheduled in the Template Type field.
- Select All in the Transaction Type and the Location fields.
- Click Apply and review the templates. These might be causing the transactions to duplicate.
- You can Edit the template and change the Template Type to Unscheduled or Reminder.
- Save the changes.
You can also browse these links on how to manage the recurring template:
For the duplicate transactions that occurred due to the recurring templates, you'll have to delete them manually.
- Select Accounting on the left menu and go to the Chart of Accounts tab.
- Look for the affected account and click View register or Account history.
- Click on the duplicate transaction you want to delete.
- Select Delete and click Yes to confirm the action.
We'd like to know more about your concern if none of what I've mentioned above suits your situation.