Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Thank you for providing the details, Tomas. Please note that you will need to fill out all the necessary information required for the credit note to be saved successfully, including the customer, email, product/service, and amount.
Here's a sample screenshot:

In case the issue persists, let's troubleshoot your QuickBooks Online account by clearing the cache to delete the temporarily stored files and browsing history. Also, ensure you're using supported, up-to-date browsers to rule out any potential browser-related issues that affect the transaction's performance.
Leave us a response if you have any other questions or need further assistance.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here
