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payroll31
Level 1

Is there any help mail id of Quick Book where I can mail my issue and they give me a solution? There chat box help is a very time consuming process.

 
1 Comment 1
RenjolynC
QuickBooks Team

Is there any help mail id of Quick Book where I can mail my issue and they give me a solution? There chat box help is a very time consuming process.

Good day, payroll31.

 

When you say mail ID, do you mean to contact support via email? At the moment, we don't have an official email address. You can, however, share the issues you've encountered here. We might be able to provide the solution relating to your issue.

 

Otherwise, contact our Chat Support Team if your concern requires checking the account. They have more tools available to review the information and help you fix the issue.

 

Here's how:

 

  1. Click the Help icon located in the upper right-hand corner.
  2. In the Help window, click the Contact Us button located at the bottom.
  3. Enter your question and click Let's talk.
  4. Choose Start a Chat.

If you have the new QuickBooks Assistant help update, you can follow these steps:

 

  1. In your QuickBooks Online account, go to the Help > Assistant.
  2. Type Talk to a human and click the Contact a human button.
  3. Select Live Chat.

Please feel free to leave a reply on this post and I'll get back to you as soon as I can. Take care and stay safe!