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Level 1

Is there any restriction on the number of email ids in cc? I could not able to copy more than 3 ids, earlier it was allowing more.

 
1 Comment
QuickBooks Team

Is there any restriction on the number of email ids in cc? I could not able to copy more than 3 ids, earlier it was allowing more.

Welcome to QuickBooks Community, @jaipal.

 

The error may appear when there's an issue with the browser. This is the reason why you're unable to add more than three email addresses in the CC field.  

 

However, we can perform some basic troubleshooting steps to quickly address the issue. This way, you can get back to your business and send your invoices to your customers.

 

To start, use a private browser to access your account in QuickBooks. It is also known as InPrivate in Internet Explorer and Incognito mode in Google Chrome. This browser mode doesn't record the browsing activity on your local device. You can access this by pressing the following keys: 

 

  • Ctrl + Shift + N (Google Chrome).
  • Ctrl + Shift + P (Firefox).
  • Control + Option + P (Safari).

 

If you're able to add a multiply email address to the CC field, then let's clear the cache in your web browser or try using a different supported browser. This can be a temporary issue with QuickBooks and the current browser that you use.

 

Additionally, you can create and send multiple invoices if you're using the QuickBooks Online Advance subscription. This way, it would be easier for you to send the same invoices to multiple customers with just one click.

 

You can also automatically send reminders to customers when their invoices are or soon to be overdue. Just click this article for more info: Automate invoice reminders in QuickBooks Online.

 

If there's anything else I can do for you, please let me know. I'll be around to help you. Have a beautiful day!