My paypal information wont populate in quickbooks. it keeps saying "An error occurred downloading your latest bank transactions. Please try again in a few minutes." and then it tells me that i need to answer messages within paypal, but there are none
Thank you for the details, Nicole.
Let's try to manually update your Paypal connection using a private window. This is to check if this is a browser-related issue.
Use the appropriate shortcut for the browser you're using:
Here's how to update the connection:
You can check this article if you encounter a bank error: https://community.intuit.com/articles/1769041.
If it works on a private window, go back to the regular browser, and clear the cache to boost the browser's performance: https://community.intuit.com/articles/1884697. You can also try to use a different browser.
If the same error persists, I recommend contacting our QuickBooks support to check the error further. Here's how:
I appreciate your patience on this. Please let me know if you need anything else.