Hi there, md-srilakshmitra. I'll make sure that you can connect with our supports.
Before doing so, we have a few troubleshooting steps that we can perform to make QuickBooks work.
I'd like to start with opening a Private Window or an Incognito Window in your web browser. Use these keyboard shortcuts to start an incognito session:
- Mozilla Firefox / Internet Explorer: Press CTRL + Shift + P
- Safari: Press Command + Shift + N
- Google Chrome: Press CTRL + Shift + N
You can also clear out temporary internet files that might have caused the issue. Use this article as a guide: Clear Cache And Cookies To Fix Issues When Using QuickBooks Online. Alternatively, you can use other compatible browsers.
You can reach out to our Customer Support Team to call you back via the Contact Us feature in QuickBooks Online. Let me guide you with the steps.
- Click the Help menu in the upper-right-hand corner.
- Type in "Talk to a human", then press Enter.
- Look for I still need a human and click on it.
- Click Get help from a human or Contact Support Team.
- Select between Send a message, Schedule an appointment, or Get a callback.
Our representatives are available from Monday to Friday from 6:00 AM to 6:00 PM and Saturday from 6:00 AM to 3:00 PM Pacific Standard Time.
Don’t hesitate to visit the Community again if you have other QuickBooks concerns. I’ll be around to assist further.
