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malkamatyas-gmai
Level 1

Not getting complete transaction data

payee and cheque columns are empty
1 Comment 1
JamaicaA
QuickBooks Team

Not getting complete transaction data

It's nice to see you here in the Community, @malkamatyas-gmai. I can walk you through pulling up those missing transactions that you need in QuickBooks Online.

 

If you're using the Banking tab, the payee will only appear on the For Review tab for the time being. We do this so that we can match and add transactions to the correct payee. We need  to ensure the Payee option in the Settings is checked.

 

For your visual reference, I've attached a screenshot below:

 

 

In addition, we can manually update the data to check if QuickBooks downloaded the payee details.

 

Furthermore, you can open the transaction used in Reports tab then double check if there is an assigned payee. Otherwise, open QBO to another supported browser.

 

Please refer to these articles that'll help you customize and generate reports:

 

 

If you're referring to something else, please don't hesitate to come back and provide additional details. I'll be happy to lend a hand. Have a great day!