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aksharma4563
Level 1

Payment site not working

ks digital living
2 Comments 2
FritzF
Moderator

Payment site not working

Thanks for posting in the Community, @aksharma4563.

 

If you're referring to the Razorpay website, try accessing it using a private browser (incognito). This will help us check if the browser is already full of frequently accessed page resources (cache and cookies), causing some unusual responses.

 

Here's how:

 

  • Press Ctrl Shift (Google Chrome).
  • Ctrl Shift (Firefox).
  • Control Option (Safari).

 

If it works, go back to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.

 

I'm also adding this article for more information about receiving online payments on your invoices using Razorpay: Payment enabled invoices—Razorpay.

 

Let me know if you're referring to something else or if you have any other issues. I'm more than happy to assist. Have a wonderful day!

Fiat Lux - ASIA
Level 15

Payment site not working

@aksharma4563 

Open the link on your incognito/private browser.

https://quickbooks.grsm.io/India