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najamussaqib667-
Level 1

What should i do if my employees cant get access to QuickBooks ant their screen shows '' The feature you've requested is temporarily unavailable.

 
1 Comment 1
Carneil_C
QuickBooks Team

What should i do if my employees cant get access to QuickBooks ant their screen shows '' The feature you've requested is temporarily unavailable.

Thanks for bringing this to our attention, najamussaqib667-.

 

Let's work together to fix the error in QuickBooks Online (QBO).

 

Beforehand, I'd like to clarify if the error message shows up when employees are accepting the invite. Or when they are already accessing the QBO account.

 

If they're unable to accept the invite due to an error, I discovered an ongoing investigation that other users also have the same issue. Please know that this has been raised with our engineer for further investigation.

 

I recommend contacting our Customer Support Team to have them add you to the list of affected users and notify you once there's a potential solution.

 

Here's how:

 

  1. Go to Help (?).
  2. Click Search and select Contact Us.
  3. Please enter your question and choose Continue.
  4. Review and Choose from the following: Have us call you and Chat with us.

 

For more information, see this article: How and when can I contact Support?

If this isn't the case, would you mind telling me more about your concern? This way, I can provide you with an accurate resolution.

 

Moreover, this resource can help you manage users in QBO: Add and manage users in QuickBooks Online.

 

If you have any trouble managing your employees, please let me know, and I’ll do everything I can to help here in the Community.