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aleesyaproducts-
Level 1

When I'm invoicing sub-company and billed to parent company, sub-company name appear in billing address instead of parent company. How to rectify this ?

 
1 Comment 1
AbegailS_
QuickBooks Team

When I'm invoicing sub-company and billed to parent company, sub-company name appear in billing address instead of parent company. How to rectify this ?

I'm here to help you show the correct information under the Billing address details, @aleesyaproducts-.

 

In QuickBooks, the information displayed in these fields is set as default. This means that the company name or customer name will remain unchanged unless manually edited. You can manually edit the billing address section in your invoice. You can replace the sub-company name with the parent company's name. Since the customer was set up to be billed to the parent company, adjusting the billing address in this manner should resolve the issue.

 

However, we appreciate your feedback and understand the importance of having this feature. I recommend sending your feedback directly to our development team. They actively consider customer suggestions for future updates and improvements to QuickBooks. Your input will help us prioritize and implement features that better meet our users' needs.

 

Here's how:

 

  1. Click the Gear icon in the upper-right corner.
  2. Select Feedback under Profile.
  3. Share your feedback.
  4. Hit Next to submit.

 

Sometimes, there's information you want to include when entering sales forms. I've attached an article you can use to learn how to include custom fields and other customizations in QuickBooks: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

I'm adding a link that you can check out about managing your customer's information in QuickBooks Online from adding to restoring them, feel free to read the details from here during your free time: Manage your customer list.

 

Drop me a comment below if you have any other questions about managing customers in QBO. I'll be happy to help you some more.