I want to make sure to cover every concern you have here in the Community. You can share with me the details or which part of your account subscription and payslip in QuickBooks Online (QBO) you're having issues with. This way, I can provide the exact resolution for it.
In the meantime, I'm adding this article to further guide you to effectively monitor the growth of your business using the program: Help Articles. It includes topics about account management, taxes, banking, and reports to name a few.
You're always welcome to comment below about the details of your concerns by selecting the Reply button. I'm just around to help. Take care always.