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Level 1

Can you connect anybody of your team

1 Comment
QuickBooks Team

Can you connect anybody of your team

Glad to see you here, @preserve-machine. I can share with you the steps on how you can connect with our support team.


Making sure your concerns are addressed promptly is our priority. That being said, we've streamlined the process of how you can communicate with our representatives. You can start a chat through the Help icon. 


Let me guide you how:


  1. Sign in to your QuickBooks Online company.
  2. Go to the Help (?) icon.
  3. In QB Assistant, enter the topic you need help with. 
  4. Click Contact Us to connect with a live support agent.
  5. Select Start a chat with a support expert. Live chat is on M-F, 9:30 AM to 6:00 PM.


You can also share with us here details about your concern. My colleagues and I can provide ideas on how you can maximize the use of QuickBooks in managing your business and financial information.


Additionally, we have available help articles that you can look into if you have general questions about managing your QuickBooks Online account. 


Let me know in the comment section if you have further concerns. Looking forward to your reply. Have a pleasant day ahead!