I'm determined to improve your experience with our support, @The Revolver Club.
I know how important money is in running a business. So we'll take care of this at the soonest moment.
There is a possibility that the payment has already been processed before the account is canceled. We'll need to carefully review the subscription history to verify why you're being charged. For safety purposes, I recommend waiting for our agent to reply as of the moment.
If there is no reply, I'd suggest closing the chat and re-contacting them.
Our experts can review the refund status in a safe place. They are available Monday to Friday, 9:30 AM to 6:00 PM. Make sure to reach them within that business hours to ensure a swift response.
Additionally, we at QuickBooks always look for ways to improve our service. You may rest assured that your experience has been noted and will be passed on to the management team.
Moreover, check out this article to get more details about Intuit charges to your bank account: Understand Intuit charges on your credit card or bank statement.
Furthermore, see the following articles on how to reactivate the account and other billing matters:
Please know that you're always welcome to come back. We're still here, ready to help you. Thanks for using QuickBooks.
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