However, if you received an error message or you're not able to update it, I recommend accessing your account on a private window and modify the company name from there.
Web-based platforms like QBO gathers cache files (cookies) to save you time when loading repetitive data and images. These files can often become outdated or corrupted, causing unexpected behavior in the system.
You can open a Private Window in all supported browsers using the corresponding keyboard shortcut below:
Internet Explorer: Ctrl+Shift+P
If it works fine, you can now go back to your regular browser and clear its cache. This eliminates unnecessary cache files and refreshes your data.