Welcome to the Community space, @sephra-abraham-g. Let's perform some troubleshooting steps to get this fixed so you can integrate GreytHR with QuickBooks Online.
To begin, I suggest logging into your QBO account via an incognito window. It doesn't store data in the cache. Thus, it's a great way to isolate browser-related issues.
Use these keyboard shortcuts depending on the browser you're using:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Microsoft Edge: press Ctrl + Shift + P
- Safari: press Command + Shift +N
From there, go back and attempt to integrate the app. If it works, let's clear your browser's cache to have a clean slate, so it'll function efficiently.
If private browsing doesn't work, use another supported web engine to get the best and most secure experience with the program.
Additionally, you can read out this article to further guide you in managing the growth of your business using QuickBooks: Help Articles. It includes topics about account management, banking, and expenses, to name a few. You can click the + More topics button to view other selections.
That should do it. Please let me know how it goes after trying out the steps above. If you need further assistance, leave a reply below with added information or screenshots. I’ll be on a look out for your response. Take good care!
